What Is a Sociotechnical System

Why Good Technology Isn't Enough

Module 1, Lesson 1

Sarah
advanced5 min

What you'll learn

You can define a sociotechnical system, explain why the Longwall coal mine case is relevant to software organizations, and identify the failure mode that occurs when one subsystem is improved without considering the other.

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Tags

sociotechnical systemssystems thinkingCynefinConway's Lawteam topologiesorganizational designengineering managementsoftware architecturecognitive loadcomplexityscaling engineering teamsdecision-makingorganizational debtsense-making